Thanks for all your help, I have to say you have been very helpful and you stand out from the rest of the Estate Agents we are registered with.
Thank you for the visit at the bungalow, comments on bungalow were very encouraging. Bowled over with our clever marketing 7 people viewing, what a result! and tomorrow. I looked on the computer and more evidence of your efficiency, for all to see, photographs amazing.
Thank you so much for everything so far.
Thanks for your help on on search which was very pro active if we had decided to continue the search in Peterborough I would have had no concerns over getting a good service.
I am just dropping a note to you to in order to highlight the excellent service provided to us consistently during our property search by Sammy Lindsay, he was always responsive, polite & helpful & eased the stressful process of a property search – I hope he has a successful career at City & County.
Many thanks for all of your support in trying to find us the right property. No other estate agent was as attentive and as such we would consider City and County as our chosen estate agent in the future and will be highly recommending you to anyone looking to sell or buy.
Amazing customer service!
Thank you Adam, I just wanted to say thank you to you and your team, the service to date has been outstanding and I don’t say that lightly, I have had some really bad experiences in the past with the big name agents. I appreciate we have not sold yet but to me the service and customer care is everything. Two members of staff who have been very helpful and worth a mention for employees of the month are Mr French and a gentleman named Vince. The photos are far better then any others we have had to date. All this gives me confidence in your team once again thank you
Thank you very much for the professional service you gave me regarding the sale of 141 Reeves Way. The Sales Team kept me up-to-date by email from the viewings to the final completion and my family were more than pleased with the final offer on our parents’ house.
I just want pass on our huge thanks to the Peterborough team at City and County. Your service was exceptional from the initial valuation through to completion. Our sale was as a result of the bereavement of our parents. It was a difficult time and you made the process a lot easier. Unlike our past experience of estate agents you kept us informed throughout, carried out all of the viewings, chased the appropriate people and managed to ensure the sale went through even when it looked to have de-railed. I have already recommended your service to others!
Jo and Rachel have made the process of renting out our property simple and stress free. Their approach has always been very personal and professional which made us very comfortable in leaving our property in their hands. They found us a great tenant, ensured that we had everything in place for a smooth handover, and have continued with this level of support ever since. Renting out properties to tenants can be daunting as there are always unknowns, but we can relax knowing that City&County will take care of them.
Thanks again Rachel & Jo!
Nizan and Liza
It gives me great pleasure to recommend City and County! My experience with the staff and their services have been nothing but exemplary. From the moment I contacted them about a property I was interested in renting, all the way through the process of receiving the keys, City and County’s team of experts went above and beyond to work with me and ensure everything went well. After moving in they continue to remain committed to taking care of their customers. They are local, friendly, and treat their customers like family.
I bought my property as an investment from City & County so it made sense to use their Lettings Service, and I’m glad I did. In addition to the usual completion and exchange delays, numerous unexpected challenges arose as we got the property ready for the tenant. Despite these challenges, the City & County team pulled out every stop to make things run as smoothly as possible, in some cases going way beyond the call of duty to keep things on track.
This kind of service is rare these days – particularly the regular phone calls to keep me updated on things. Everything turned out well in the end, and I would have no hesitation to recommend their Lettings Service to anyone who wants a modern estate agent with good old fashioned (and personal) customer service.
I hired Tepilo to sell my property, why not they’re cheap, right? I got 4 initial viewings, no feedback or anything, when they left that was it. I had to write my listing myself, very eBay like! 6 weeks gone, Tepilo only made contact to obtain my credit card details or to resolve my complaint of their useless service. They have no incentive to sell, they get the cash either sold or not.
I heard City and County were good from a neighbour. This is how that went, they offered me a good deal. A chap called Mike came to take photos and value on the Thursday, my details went live on the Saturday. Monday I had 3 calls for viewings, one viewer couldn’t make it on the days off I had, so only had two viewings in the end. Friday both viewers were shown round by a City and County representative, result……. Two offers, Saturday the house is sold. Not bad in a ten day period.
City and County have a sign in their window saying they need properties to sell, yes I believe they do if they get through them that quick.
Can’t praise them enough.
Just to say a special thank you to Rachel. Many thanks we are very grateful.
Sue & Joshua
‘Exceptional service, and the only letting agent that was totally upfront with their service and associated fees, which I add are very well structured and span the full range of the services that any potential customer would require. From the point of meeting, to agreeing that City & County would be the only agent acting on our behalf in the letting of our executive property, their performance has exceeded my high expectations; we believe the property will be let shortly’.
Recently sold two properties through City and County. Regular updates throughout the sale and excellent customer service to the end. Would certainly use again.
City and county were able to sell 2 properties for us in Collyweston where local estate agents didn’t succeed. I can highly recommend them for not just their professionalism but their dedication and perseverance. The properties were sold from their Crowland office and the staff provided very friendly and up to date details throughout the sale. Something I didn’t experience with the local agents whom I had dealt with previously. Want to sell your property then I recommend City and County for a quick and successful sale.
City and County have looked after my property for the last 8 years and I could not have put my faith as an overseas buy-to-let landlady in a better estate agent. The team (Vito, Hellen, Laura, Rachel, Ron, Doreen) is exceptional in the individual expertise of its members and even more so collectively in their overall execution. From management, legislation, financials, maintenance, rental contracts and property-related advice, I have found that their attitude is one that embodies thorough professionalism, timeliness and courtesy. Above all, the team is genuinely concerned and keen to provide the best care and support for my property.
A huge thank you to all at City & County for all your help and support selling my house. The service you have provided has been impeccable; the professionalism of everyone at City & County has been outstanding. I found them to be very honest and easy to deal with. The team were very efficient with no time wasting. I was very impressed with the number of viewings and immediate feedback. The negotiation process was fantastic and I achieved the price I wanted. A special thank you to Kara who has been a pleasure to liaise with. I would highly recommend their conveyancing service, the online facilities were brilliant and ensured a smooth and speedy process from start to finish.
May we thank City & County in general and you and Mike in particular for the friendly, understanding and professional way you carried out your work.
We will definitely commission you as our estate agents the next time we decide to move – together with my parents house when their house needs to be sold
Thank you again and best wishes
Just really wanted to say a massive thank you for all your help over the last 18 months or so that we’ve been toying with the idea of moving, you’ve helped keep us sane with your fabulous approach and sense of humour!
Clare & David Betts
After months of trying to sell my property with local agents, I looked to City & County for their help and advice. Some agents in my area tried to put me off having an agent that wasn’t on my doorstep, but thank goodness I didn’t listen. I have received an excellent service from the sales team at City & County, Crowland. The team not only provided me with a friendly, professional and HONEST service but, most importantly, succeeded where others had failed and sold my property.
All I can say is I sing your praises from the roof top…you all did a wonderful job… Very professional however such a personal aspect to your work, built a lovely friendship… Nothing was too much trouble and you all worked so hard in selling my house…you all genuinely cared and that makes you stand out from other estate agents…
Definitely will come back again and recommend.. Especially Crowland office of which I corresponded the most with..
My husband and I were going through a difficult break up, we chose City and County as we knew they had been around for a long time and had heard positive feedback about them. They were brilliant, even though I was still living in the property I didn’t feel comfortable doing the viewings as I didn’t want to explain my situation to the viewers. City and County took care of that for me ensuring that they showed clients around whilst I was out, they had an offer within a couple of weeks of marketing and they also recommended conveyancers and assisted me with all the paper work which was a great help as I had never done this before. I felt completely supported during a horrible situation. They were always at the end of the telephone for me. Thank you Lisa and Pasqui and Vito I couldn’t have got through it without you. They really are a great team and care about their clients feelings.
We’ve moved home many times over the years and every time we have always used City & County. The staff are very professional, helpful and extremely friendly. They make you feel special and bend over backwards to keep the process as smooth and stress free as possible for you. You are always kept in constant contact with progress and the dedication they give you makes you feel like you’re a friend as well as a client. We highly recommend anybody who is needing an estate agent to use C&C. They are all absolutely brilliant!
Much regards to you all
We were both very pleased with your recommended conveyances.
You were the only estate agents who understood that Fiona was a serious buyer and you kept us in touch with what was coming on the market. Yr good relationship with the seller was also very useful.
We felt that, contrary to our experience with many local estate agents, C&C Crowland Office worked really hard for us: taking time to understand what we were looking for, and going the extra mile to find us the family home we were looking for. They didn’t waste our time sending us to properties that weren’t right, and when we found our new home they helped chase up the purchase process with the vendor.
Dear Vito, Just a short email to express our thanks for the service we have received from City and County.
Kara has been extremely professional, friendly and incredibly efficient. She has answered all questions and enquiries very promptly. She has contacted the vendor regarding queries on our behalf and come back to us immediately. The service she has provided has been exemplary and all completed with a cheery attitude and friendly smile.
Coupled with Asad Arif, our solicitor, Kara’s service has made our purchase seamless. I have thanked Kara, but feel that you should know how highly we have regarded her professionalism.
Mandy and Andrew Rogers
We are so grateful for the very professional way we were treated by City and County staff, you could just feel the smile on their faces when you talked on the phone. When my Husband went into the office he phoned me up just to tell me how impressed he was with the offices – his words were “That is how an Estate Agents should look” Top marks City & County.